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Merchant Training Cards- FAQ 

  1. WHICH PAYMENT BRANDS ARE COVERED BY THE CARDS?                                The cards cover American Express, Discover / Diners, Mastercard, Visa, China UnionPay, INTERAC and JCB.                                                                                               
  2. CAN I PURCHASE BOTH CONTACT AND CONTACTLESS CARDS FROM YOU?  Yes. There are cards available to test either contact or contactless transactions.                                                                                             
  3. DO I HAVE TO PURCHASE FULL PACKS?                                                                   No. You can purchase any of the cards in the packs individually.                                                                                             
  4. CAN I PURCHASE A CARD THAT HAS CONTACT AND CONTACTLESS CAPABILITY IN ONE CARD?                                                                                         No. The cards are either contact or contactless – there is no dual-purpose card     available.                                                                                             
  5. CAN I USE THE CARDS IN A LIVE ENVIRONMENT?                                                No. The cards are intended for basic transaction / confidence testing and  training purposes only and are not intended to be used in a live environment.                                                                                             
  6. ARE THE CARDS SUITABLE FOR CARDHOLDER NOT PRESENT TRANSACTIONS? No. The cards are not suitable for CNP transactions and should only be used with a test host or in training mode on a terminal loaded with relevant payment scheme test keys.                                                                                             
  7. CAN I TEST FALL-BACK WITH THE CARDS?                                                                    Yes. The cards have encoded mag-stripe suitable for testing fall-back.                                                                                             
  8. WHAT SCENARIOS CAN I TEST WITH THE CARDS?                                                       There are PIN numbers for three scenarios (contact cards only):                               1234 PIN Validation Successful                                                                                         5678 Invalid PIN, one retry left                                                                                         1122 Blocked PIN                                                                                                                                                                                          
  9. CAN I BLOCK THE PIN?                                                                                                      No. The blocked PIN is a simulated scenario but the PIN is not actually blocked so can be re-used for further testing.                                                                                             
  10. DO I INSERT OR ‘TAP’ THE CONTACTLESS CARDS?                                                      Contactless cards are designed to be used contactlessly and should not be inserted into the POS.                                                                                                                                                                                          
  11. WHAT HAPPENS WHEN THE CARDS EXPIRE?                                                                When the cards expire you will need to purchase new ones. For details of expiry dates on the cards, please contact sales@iccsolutions.com.                                                                                                                                                   
  12. WHICH CURRENCY IS ON THE CARDS?                                                                          The cards contain a mixture of currencies depending on the brand:                         Amex             GBP                                                                                                                 Discover        USD                                                                                                                 Mastercard   EUR                                                                                                                   Visa                USD                                                                                                                                                   
  13. WHAT TYPE OF TRANSACTIONS ARE POSSIBLE WITH THE RETAILER TRAINING CARDS?                                                                                                                                   The cards are suitable for performing offline / online approval test transactions in any country, deferring to the local currency in the terminal where the cards are being used, with card holder prompts in English.                                                                                                                                                   
  14. CAN I USE THESE CARDS FOR LEVEL 3 BRAND ACCREDITATION TESTING?           No, these cards are not suitable for use with our Level 3 test tools. Please contact sales@iccsolutions.com for further information.                                                                                                                                               
  15. DO YOU HAVE CARDS THAT ARE SUITABLE FOR SIMULATING MOBILE PAYMENTS?                                                                                                                           We have a solution to emulate payment by mobile phone comprising two contactless test cards, the first card prompting the terminal to request On-Device CVM (Mobile PIN) and the second indicating the Mobile PIN was successfully verified.                                                                                                                                                 
  16. CAN I TEST HIGH VALUE CONTACTLESS PAYMENT WITH THE CARDS?                 High value contactless (HVC) payment is possible with contactless RCTP cards above contactless no CVM limit with transaction approved via Signature or Online PIN depending on CVM supported in the EMV Terminal.                                                                                                                                                   
  17. ARE THESE THE ONLY TRAINING CARDS AVAILABLE?                                             Please contact sales@iccsolutions.com for any other / customised card requirements.                                                                                                                                                
  18. HOW LONG DOES IT TAKE TO DELIVER THE CARDS?                                                 Order processing for standard card orders can take 5 – 10 working days from payment receipt, to be despatched, however we do endeavour to deliver as soon as possible. This time will increase for bespoke orders, dependent on the size and complexity.
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About ICC Solutions

ICC Solutions Limited has been at the forefront of the secure payments testing services and certification space for over 20 years.

We offer an extensive product portfolio comprising qualified test suites for contact and contactless terminal testing covering EMV Level 2 and Level 3, a broad range of test cards plus testing and certification services.

Our tools are qualified for all the major payment brands including Mastercard, Visa, American Express and Discover and span the full testing path from initial testing to certification, quality assurance and regression testing.

Our dedicated team is passionate about our products and services which, combined with exporting to over 60 countries, ensures that we can fully assist our customers no matter their location or industry sector.

Reliable Testing. Conclusive Results. 

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St James Business Centre
Warrington, Cheshire
WA4 6PS, UK

P: +44 (1925) 629001
E: sales@iccsolutions.com

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